Comprehensive Insurance Coverage
Every delivery on Lariya is automatically covered by our comprehensive insurance policy. Your packages and peace of mind are protected from pickup to delivery.
What's Covered
Complete protection for every delivery
Loss & Theft
Full replacement value up to GH₵10,000 per package
Damage Protection
Coverage for accidental damage during transport
Fast Claims
Claims processed within 48 hours of verification
Coverage Details
What's Covered
Package Loss
Full replacement value for lost packages
Theft Protection
Coverage against theft during transport
Accidental Damage
Protection against damage during handling
Weather Damage
Protection against weather-related damage
Transit Delays
Compensation for significant delivery delays
What's Not Covered
Prohibited Items
Illegal or restricted items are not covered
Pre-existing Damage
Damage that existed before pickup
Improper Packaging
Damage due to inadequate packaging
Perishable Items
Food and other perishable goods
Valuable Items
Jewelry, cash, and items over GH₵10,000
How to File a Claim
Report Incident
Report the issue within 24 hours through the app or website
Provide Evidence
Submit photos, receipts, and any relevant documentation
Investigation
Our team investigates the claim within 48 hours
Resolution
Receive compensation or replacement within 5 business days
Coverage Limits
Insurance Partners
African Insurance Company
Primary insurance provider for comprehensive coverage
Ghana Insurance Company
Backup coverage for high-value deliveries
Lariya Insurance Group
Specialized coverage for peer-to-peer logistics
Insurance Questions?
Our insurance team is here to help with any questions about coverage or claims.